Delivery and returns



After receiving information about the payment, the purchased products are sent within 3 working days to the address indicated by the buyer.  

Delivery in Poland:

* PLN 8 - RUCH parcel - 3-5 business days

* PLN 12 - Inpost parcel locker - 2-3 business days

* PLN 15 - DHL courier - up to 3 business days

Delivery within the EU

* PLN 50 - GLS courier



* The customer has the right to return the purchased item, without giving any reason, within 14 days from the date of its receipt. 

* The return is made at the customer's expense and is non-refundable.

* Before sending the returned item, please send information about your willingness to return it to the following address:

* The returned product must have the original tags attached.

* Returned clothes cannot have any traces of use - it is a necessary condition for the return to be accepted. 

* A receipt and a return form must be attached to the package.

* The return should be sent to the following address: 

Ferly Sp. z o. o

ul. Felińskiego 48/3

01-563 Warsaw

EXCHANGES does not offer direct replacement of the purchased product.

The customer must return the purchased clothes and purchase the selected item again.

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